FAQ


Is the Sleekstroke brush safe for all coat types? 

Yes, it's designed to work gently on all dogs and cats.

 

Where do you ship to?

We currently ship within the US.

 

How long does shipping take? 

Orders are processed within 1–3 business days after you receive your order confirmation email. Orders typically arrive within 7–14 business days.

 

How much is shipping?

Free.

 

Can I track my order?

Of course. Once your order ships, we'll send you the tracking number.

 

Can I change or cancel my order? What if I entered the wrong address?

Reach out as soon as possible, and we'll do our best to catch it before it ships.

 

What's your return policy? 

We want you to love what you ordered. If something's wrong or not what you expected, contact us within 30 days of delivery, and we'll make it right, either with a replacement or a refund. If your order arrives damaged, send a photo and your order number to support@apawstore.com.


How do I contact you? 

You can reach us through our Contact page, or at support@apawstore.com, and we'll get back to you within 1–2 business days.