Shipping policy

 

We offer $4.99 flat rate shipping on orders under $50. Free shipping on orders $50 and over.

Currently, we only ship to residential addresses within the United States. We do not deliver to P.O. Boxes, mailbox centers, or commercial mail receiving agencies. If a non-residential address is provided, we'll reach out to arrange an alternate address before your order ships.

Orders are processed within 1–3 business days after you receive your order confirmation email. Once your order is on its way, you'll get a shipping notification with tracking so you can follow along. Orders typically arrive within 7-14 business days, but may arrive sooner, depending on location.

Need to make an order change or update your address? Reach out as soon as possible, and we'll do our best to catch it before it ships.

If something arrives damaged or isn't what you expected, check out our Refund policy, reach out through our Contact page, or email us at support@apawstore.com.